Terms & Conditions - Last Updated: 29/06/26

Introduction

Welcome to POTAGO. These Terms & Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

About POTAGO

POTAGO is a managed procurement and sourcing service that helps customers find suitable contractors, installers, maintenance providers and other service professionals.

POTAGO is not a contractor, installer, maintenance provider or service provider. We act as an intermediary, connecting customers with third-party service providers.

Our Service

Our role may include:

Understanding your requirements
Sourcing suitable service providers
Assessing and vetting providers where appropriate
Obtaining quotations
Coordinating introductions and communications
Following up on project progress and customer satisfaction

While we take reasonable steps to identify reputable providers, we cannot guarantee the quality, availability, performance or suitability of any third-party contractor or service provider.

Customer Responsibilities

Customers are responsible for:

Providing accurate information about their requirements
Reviewing quotations and proposals received
Conducting any additional checks they consider necessary
Entering into contracts directly with service providers where applicable

Any agreement for works or services is between the customer and the selected service provider.

Service Provider Responsibilities

Service providers are responsible for:

Providing accurate business information
Maintaining any required licences, qualifications and insurance
Delivering services professionally and lawfully
Complying with all applicable regulations and standards

POTAGO reserves the right to remove any service provider from its network at its sole discretion.

Fees

POTAGO's service is free for customers unless otherwise agreed in writing.

Any fees for works or services are payable directly to the chosen service provider.

Limitation of Liability

To the fullest extent permitted by law, POTAGO shall not be liable for:

Any loss or damage arising from services provided by third parties
Delays, cancellations or failures by service providers
Disputes between customers and service providers
Indirect, consequential or incidental losses

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

Intellectual Property

All content on this website, including text, graphics, logos and branding, is the property of POTAGO unless otherwise stated.

You may not reproduce, distribute or use any content without prior written permission.

Website Use

You agree not to:

Use the website unlawfully
Submit false or misleading information
Attempt to interfere with website functionality
Introduce malicious software or harmful code

POTAGO reserves the right to restrict access where misuse is identified.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

POTAGO
Email: team@potago.co.uk
Website: www.potago.co.uk